Disposal en Fault Cause and troubleshooting Demo mode is activated. ▶ Switch off demo mode in the basic settings. Home Connect is not working properly. Different causes are possible. ▶ Go to www.home-connect.com. The hood control is not working properly. The hood control functions do not switch on. ▶ Resetting and re-pairing the settings of the Wi-Fi home network Animations on the In certain circumstances, the hob can perform self-maintenance tasks, e.g. a firmware up- date, optimisation or troubleshooting. ▶ Wait until the process is complete and only then switch the hob on.
displays 22.3 Normal noises from your appliance An induction hob may sometimes cause noises or vi- brations, such as buzzing, crackling, hissing noises, fan noises or rhythmic noises. Disposal 23 Disposal 23.1 Disposing of old appliance This appliance is labelled in accord- ance with European Directive 2012/19/EU concerning used elec- trical and electronic appliances (waste electrical and electronic equip- ment - WEEE). The guideline determines the frame- work for the return and recycling of used appliances as applicable throughout the EU. Valuable raw materials can be reused by recycling. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3.
Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local author- ity. Customer Service 24 Customer Service Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your country is available from our after- sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appli- ance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website. 24.1 Product number (E-Nr.), production number (FD) and consecutive numbering (Z- Nr.) You can find the product number (E-Nr.), the produc- tion number (FD) and the consecutive numbering (Z- Nr.) on the appliance's rating plate. The rating plate can be found:
Ў on the appliance certificate. Ў on the lower section of the hob. The product number (E no.) can also be found on the glass ceramic. You can also display the customer ser- vice index (KI) and the production number (FD) in the basic settings. → Page 13 Make a note of your appliance's details and the Cus- tomer Service telephone number to find them again quickly. Information regarding Free and Open Source Software 25 Information regarding Free and Open Source Software This product includes software components that are li- censed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance.
You can also access the applicable li- cence information via your Home Connect app: "Profile -> Legal information -> Licence Information". 1 You can 1 Depending on the appliance specifications 19