User's Guide Solving Problems o Install the printer driver. o To print photos easily, install Epson Easy Photo Print. o Connect the USB cord securely to the printer and the computer. o If you are using a USB hub, try to connect the printer directly to the computer. o If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. o In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. o Check if there are any paused print jobs. Cancel printing if necessary. o Make sure the printer is not offline or pending.
o Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is offline or pending, clear the offline or pending setting from the Printer menu. If the printer is not selected as the default printer, set it as the default printer. o In Mac OS X, make sure the printer status is not Pause . Select System Preferences from the menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer ). o Run the nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information & “Installing Applications” on page 54 & “Epson Easy Photo Print” on page 52 & “Canceling Printing” on page 34 & “Checking and Cleaning the Print Head” on page 41 Printout Problems Print Quality Is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints. o Make sure the initial ink charging is complete. o Check the ink tank. If the tank is empty, refill the ink immediately and clean the print head. o Run the nozzle check and then clean the print head if any of the print head nozzles are clogged.
o If you have not used the printer for a long time, use the Power Ink Flushing utility of the printer driver. o Align the print head. o If misalignment appears at intervals of 2.5 cm, align the print head. o Use paper supported by this printer. o Do not print on paper that is damp, damaged, or too old. 61