User’s Guide Troubleshooting for Printing c Important: Be careful not to pull the cables or ink tube, or touch other components inside the product unnecessarily. Otherwise, ink may leak or the product may be damaged. Note: ❏ Cancel the print job if prompted by a message from the printer driver. ❏ If all of the lights on the control panel flash, press the P button to turn the product off and then on again. If only the P and b lights flash, press the + button. Removing jammed paper from inside the product A Open the printer cover. B Remove all of the paper inside, including any torn pieces. C Close the printer cover. Preventing paper jams If your paper jams frequently, check the following.
❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. 51