User’s Guide Troubleshooting for Printing Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. & “Canceling printing” on page 22 ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 45 Incorrect margins ❏ Make sure that the paper is loaded into the rear paper feed correctly. & “Loading Paper and Envelopes” on page 15 ❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the page.
& “Printable area” on page 63 ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 45 Printout has a slight slant ❏ Make sure that the paper is loaded into the rear paper feed correctly. & “Loading Paper and Envelopes” on page 15 ❏ If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Draft is selected in Print Quality in Print Settings (for Mac OS X), select another setting.
Inverted image ❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn off the Mirror Image setting in your application. For instructions, see the online help for your printer driver or for your application. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 45 55