Technician Handbook 031 Maintenance and General Service The Role of Training Your skills and value as a technician increase with training . You can obtain various levels of certification by taking prescribed courses and meeting other training requirements. Skill-level Requirements Dealerships are required to meet certain skill level requirements based on the dealer’s service business. In the end, the more service and maintenance work performed at your dealership, the greater number of trained technicians necessary in order to maintain the skill level requirements. Technical Training 11