Order Improvement: Recovery vs. Expedite ORDER RECOVERY ORDER EXPEDITE • Def: To make it go faster or speed up the process. • The estimated ship date is within the lead time, but the customer requests we provide it sooner. • Def: to bring back to normal condition; to make up for. • The estimated ship date assigned after entering the order is beyond the stated JDE lead time for that item(s). • The order is currently late from the factory or from warehouse. є For Non-stock, Regional Director approval required ‒ Miguel Mercedes, Rick Ayres • Order needs to be placed before action can be taken • Exception: Omron Sales team has generated an Advanced Order Notification (AON) є Rare cases.