19 Issue Possible Cause and Solution Why doesn't the vacuum-mop carry out the scheduled cleanup? Check whether the battery level is sufficient. The vacuum-mop needs to have a battery level of 15% or more to start a scheduled cleanup. What should I do when no water or very little water comes out when mopping the floor? Please check whether the water compartment is filled and the mop is properly installed. Please clean the mop on a regular basis. What should I do when too much water comes out of the mopping assembly? Make sure the water tank lid is securely closed. Why doesn't the vacuum-mop resume cleaning after charging?
The vacuum-mop does not resume cleaning in do not disturb (DND) mode, or after manually being returned to the dock to charge. Why doesn't the vacuum-mop return to the charging dock after being moved? Moving the vacuum-mop may cause it to re-position itself or re-map its surroundings. If the vacuum- mop is too far from the charging dock, it might not be able to automatically return on its own, in which case you need to manually place the vacuum-mop onto the charging dock.