Installing video support (ATI) ............................................................................ 114 Installing modem support (Conexant)................................................................. 114 Installing infrared support (FIR)......................................................................... 114 Installing OneTouch support (Dritek)................................................................. 115 Updating audio support (Conexant).................................................................... 115 Updating wired LAN support (National Semiconductor)...................................
115 Updating wireless LAN support (LAN Express)................................................ 116 Installing HP notebook utilities........................................................................... 116 Installing the One-Touch utility.......................................................................... 117 Installing the HP DesktopZoom utility ............................................................... 117 Installing the HP Presentation Ready utility ....................................................... 117 Installing the HP Universal Printer driver...........................................................
117 Installing the USB Wake utility.......................................................................... 118 Installing support for the USB-serial dongle....................................................... 118 Configuring Windows Power Management........................................................ 119 Troubleshooting and Maintenance ............................................................................. 121 Troubleshooting Your Computer.............................................................................. 122 Audio Problems...................................................................................................
122 CD-ROM and DVD Problems ............................................................................ 123 Display Problems ................................................................................................ 125 Hard Disk Drive Problems.................................................................................. 126 Heat Problems..................................................................................................... 127 Infrared Problems................................................................................................ 127 Keyboard and Pointing Device Problems ...........................................................
128 LAN Problems .................................................................................................... 129 Memory Problems............................................................................................... 130 Modem Problems ................................................................................................ 131 PC Card (PCMCIA) Problems............................................................................ 133 Performance Problems ........................................................................................ 134 Port Replicator Problems ....................................................................................
135 Power and Battery Problems............................................................................... 136 Printing Problems................................................................................................ 137 Serial, Parallel, and USB Problems..................................................................... 138 Startup Problems................................................................................................. 140 Wireless Problems............................................................................................... 141 Testing the Hardware................................................................................................
142 To run the e-Diagtools diagnostic test ................................................................ 142 Configuring the Computer........................................................................................ 144 To run the BIOS Setup utility ............................................................................. 144 To set up TopTools ............................................................................................. 147 Reinstalling and Updating Software......................................................................... 148 To recover the factory installation of your hard disk..........................................
148 To create a boot disk (Windows 2000) ............................................................... 149 To replace a damaged Recovery CD or DVD..................................................... 149 To update the BIOS............................................................................................. 150 To update Windows drivers ................................................................................ 151 10 Corporate Evaluator’s Guide