To create or copy CDs...........................................................................................81 Connecting PC Cards..................................................................................................82 To insert or remove a PC Card..............................................................................82 Connecting External Devices......................................................................................84 To identify connectors for external devices ..........................................................84 To connect a printer or other parallel device.........................................................85 To connect an external keyboard or mouse...........................................................85 To connect a USB device......................................................................................85 To connect an audio device...................................................................................86 To use an external monitor....................................................................................86 To use a TV set as a monitor.................................................................................89 To connect a serial device.....................................................................................89 To connect an infrared device...............................................................................90 To use a docking product ......................................................................................91 Installing Additional RAM .........................................................................................94 To install a RAM expansion module.....................................................................94 To remove a RAM expansion module ..................................................................96 Replacing the Hard Disk Drive...................................................................................97 To replace the hard disk drive...............................................................................97 To replace the hard disk drive holder....................................................................98 To prepare a new hard disk drive..........................................................................99 Troubleshooting and Maintenance..............................................................................101 Troubleshooting Your Computer..............................................................................102 Audio Problems...................................................................................................102 CD-ROM and DVD Problems ............................................................................103 Display Problems ................................................................................................105 Docking Problems...............................................................................................107 Hard Disk Drive Problems..................................................................................108 Heat Problems.....................................................................................................108 Infrared Problems................................................................................................109 Keyboard and Pointing Device Problems ...........................................................109 LAN problems.....................................................................................................111 Memory Problems...............................................................................................112 Modem Problems ................................................................................................113 PC Card (PCMCIA) Problems ............................................................................115 Performance Problems ........................................................................................117 Power and Battery Problems...............................................................................118 Printing Problems................................................................................................120 Serial, Parallel, and USB Problems.....................................................................121 Startup Problems.................................................................................................123 Wireless Problems...............................................................................................124 Testing the Hardware................................................................................................125 To run the e-Diagtools diagnostic test.................................................................125 Configuring the Computer........................................................................................127 To run the BIOS Setup utility .............................................................................127 To set up TopTools .............................................................................................133 Reference Guide 9