To create or copy CDs...........................................................................................80 Connecting PC Cards..................................................................................................81 To insert or remove a PC Card..............................................................................81 Connecting External Devices......................................................................................83 To identify connectors for external devices ..........................................................83 To connect a printer or other parallel device.........................................................84 To connect an external keyboard or mouse...........................................................84 To connect a USB device......................................................................................85 To connect an audio device...................................................................................85 To use an external monitor....................................................................................86 To use a TV set as a monitor.................................................................................88 To connect a serial device.....................................................................................88 To connect an infrared device...............................................................................89 To use a docking product ......................................................................................90 Installing Additional RAM .........................................................................................93 To install a RAM expansion module.....................................................................93 To remove a RAM expansion module ..................................................................95 Replacing the Hard Disk Drive...................................................................................96 To replace the hard disk drive...............................................................................96 To replace the hard disk drive holder....................................................................97 To prepare a new hard disk drive..........................................................................98 Troubleshooting and Maintenance................................................................................99 Troubleshooting Your Computer..............................................................................100 Audio Problems...................................................................................................100 CD-ROM and DVD Problems ............................................................................101 Display Problems ................................................................................................103 Docking Problems...............................................................................................104 Hard Disk Drive Problems..................................................................................105 Heat Problems.....................................................................................................106 Infrared Problems................................................................................................106 Keyboard and Pointing Device Problems ...........................................................107 LAN problems.....................................................................................................109 Memory Problems...............................................................................................110 Modem Problems ................................................................................................110 PC Card (PCMCIA) Problems ............................................................................113 Performance Problems ........................................................................................114 Power and Battery Problems...............................................................................115 Printing Problems................................................................................................118 Serial, Parallel, and USB Problems.....................................................................118 Startup Problems.................................................................................................120 Wireless Problems...............................................................................................121 Testing the Hardware................................................................................................123 To run the e-Diagtools diagnostic test.................................................................123 Configuring the Computer........................................................................................125 To run the BIOS Setup utility .............................................................................125 To set up TopTools .............................................................................................131 Reference Guide 9