3-10 Troubleshooting and Diagnostics HP OmniBook 7100 Symptom Call Center: Repair Center: Repair Center: Suggestions Likely Causes Comments Computer gets hot It is normal for the computer to get hot. Make sure the air vents are clear. DOS games and other programs that drive CPU usage toward 100% can contribute. Fan. Thermal connections. Heatsink damage. Check the fan. Check for proper contact between CPU and heatsink, and between fan and heatsink. Computer pauses or runs sluggishly May be normal Windows behavior (background processing can affect response time). If the hard disk has spun down to conserve power, it can take several seconds to spin up. You can hear this.
You can run BIOS Setup and change the hard disk time- out to match the Suspend time-out. Certain background operations (such as HP COE virus scans) can affect performance while they’re running. Some file browsers may be unresponsive while they’re processing a graphic image or waiting for broken network connections to time out. Run BIOS Setup and try turning off smart CPU mode. CPU module. Motherboard. If computer slows after a period of continuous activity, check thermal connections and parts. Accessories Docking product I/O problems Check that ac power is connected. Check settings in BIOS Setup. Try using the corresponding OmniBook port. Docking product. Motherboard.
Test the corresponding OmniBook ports while undocked. The port replicator and mini dock are not repairable—they must be exchanged. The docking system is repairable—see its service manual. Can not boot from CD in CD-ROM drive Check that the CD is bootable. Check ESC key timing during boot, or check boot order in BIOS Setup. CD-ROM drive. The CD-ROM drive is not repairable—it must be exchanged. General plug-in module problems Check module contacts. Push system-off button. Plug-in module or contacts. Motherboard. Plug-in modules are not repairable—they must be exchanged.