miele — Miele AU/NZ Warranty Card and User Guide (EN)

Limited Warranty Canada The following warranty conditions are valid in Canada only. Miele Limited, (hereinafter “Miele”) warrants to the original purchaser that this product, including all of it’s Miele authorized parts and accessories, is free of defects in material and workmanship. 1. Duration of Warranty This warranty is valid during the following time periods: a) Domestic appliances in normal, non-commercial, household use: One (1) year. Parts and labour. RemoteVision MC Modules: Please refer to Miele’s “Limited Warranty - RemoteVision MC Module - Canada”. Additional 5 and 10 Year Limited Warranty on Sealed Refrigeration Systems:

The Warranty for the Sealed Refrigeration System includes all original compressors, condensers, evaporators, driers, the original refrigerant and the original connecting tubing. Five (5) Year Warranty - If a claim regarding a defect in material or workmanship relating to the Sealed Refrigeration Systems used in Miele Refrigerators, Wine Coolers, and Freezers is received by Miele within five (5) years from the date of purchase, then any warranted failures of the Sealed Refrigeration System shall be repaired at no cost to you (including parts & labour).

Ten (10) Year Warranty - If a claim of such a defect is received at any time during the period starting from the sixth (6th) year and ending on the last day of the tenth (10th) year after the date of purchase, this Warranty shall cover the replacement or repair of all parts of the Sealed Refrigeration System covered by the Warranty that is found to be defective in material or workmanship but shall not include labour. Upon request, such labour shall be provided by Miele and at the customary charge to the Miele Customer. b) Domestic appliances in commercial use: Six (6) months, for parts and labour. d) Countertop coffee makers (CM) in normal, non-commercial, household use: Two (2) years.

Parts and labour. NOTE: All CM purchases made on or after January 1, 2024 are eligible for a 2-year warranty. All CM purchases made prior to January 1, 2024 are covered by a 1-year warranty. e) Countertop coffee makers (CM) in commercial use: Six (6) months, for products used commercially. Parts and labour. c) Vacuums in normal, non-commercial, household use: One (1) year, upright, cordless stick and canister vacuums. Parts and labour. Two (2) years, motor for S170 - S189 upright units. Parts and labour. Two (2) years, Varta or Huizhou Blueway battery on cordless stick vacuums. Parts and labour.

Seven (7) years, Vortex TM motor for canister, cordless stick and upright units, except S170 - S189 upright units for which the motor warranty is two (2) years. Parts and labour. f) Vacuums in commercial use: Six (6) months, for products used commercially. Parts and labour. One (1) year for motor for canister and upright models. Parts and labour. g) Commercial appliances: One (1) year, parts and labour within Miele Direct Service Area (MDSA). One (1) year, parts only outside Miele Direct Service Area (MDSA). Three (3) years or 4,500 Operating hours whichever comes first, Washer, Dryer, PRI 2XX Rotary Iron. Parts and labour within Miele Direct Service Area (MDSA).

Three (3) years or 4,500 Operating hours whichever comes first, Washer, Dryer, PRI 2XX Rotary Iron. Parts only outside Miele Direct Service Area (MDSA). Seven (7) years or 10,500 Operating hours whichever comes first, Frame, Drum, Drum Bearing, Bearing Seals and Drive motor for Washer, Dryer, PRI 2XX Rotary Iron. Parts only. Contact Miele Professional to determine if you are within a MDSA. h) Commercial appliances in Domestic use: Three (3) years, Little Giant Washer, Little Giant Dryer, Profiline Dishwashers, Masterline Dishwashers and HM 16-80. Parts and labour. 2. Commencement Date Warranty coverage begins on the day of delivery.

If a product under warranty is replaced by Miele, the original warranty period is not extended but continues from the date of original delivery. 3. Warranty Preconditions 3.1 Miele assumes warranty responsibility subject to the following preconditions having been fulfilled: a) You are the original purchaser and did not obtain the product through resale; b) The product was purchased from Miele or an authorized Miele dealer in Canada; c) If applicable, the product was installed by a person designated by Miele as qualified to do so and in accordance with applicable installation instructions; and d) The product is located in Canada. 8