Troubleshooting Solving Basic Problems If the OmniBook doesn’t reboot successfully (Windows 95) If your operating system is Windows 95 • If no text is displayed during reboot, or if the system stops before you see “Starting Windows 95...”, the unit might require service. Try rebooting again. You can try to start the System Configuration Utility (press F2 during reboot), then select Factory Default Settings from the Defaults menu, and then select Save from the Exit menu. • If you see “Starting Windows 95...” during startup followed by error messages, reboot again—but when you see “Starting Windows 95...”, press F8 to get the startup menu.
Choose a startup option that might help you discover or fix the problem. Use the “safe mode” option to start Windows with a basic configuration. Run ScanDisk (in Start, Programs, Accessories, System Tools) to fix problems with drive C. You can also make other changes to repair your startup files. Use the “step-by-step” option to step through each startup command to find where problems occur, so you can repair or restore any files indicated. • If drive C (the hard disk) isn’t working properly, insert the Support Utility floppy disk in the floppy drive, then press CTRL+ALT+DEL to reboot from drive A—then choose the Minimum Startup option.
(Note that the System Configuration Utility must have System, Boot Devices set to boot FDD First.) At the MS-DOS prompt, type scandisk c: to fix certain problems with drive C. You can use other commands on drive A to try to repair drive C. Then remove the floppy disk and try rebooting again. If it still doesn’t start, you could try reinstalling all of the original files on drive C—see “If you need to reinstall Windows95 and original software on drive C,” below. 2-4