Why isn't the tablet activated while updating? Q A Possible cause: The Phoenix MDCI may not be activated in the registration process. How to fix it: Activate the Phoenix MDCI as follows: Tap “User Info” -> “Activate MDCI ” ->Input the correct serial number and activation code -> “Activate”. There is no power in the Phoenix MDCI after connecting to the vehicle's DLC port? Q A Possible cause: Poor contact of the Phoenix MDCI. Poor contact of vehicle's DLC port. Low battery voltage. Damage of the Phoenix MDCI. How to fix it: Pull out the Phoenix MDCI and plug it in again. Then: 1) recharge the vehicle's battery; 2) replace the battery if it is damaged. If problems persist:
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