How can I save battery power? Q A Switch off the screen while the tablet is inactive, set a short standby time, or reduce the brightness of the screen. Are there non-standard OBDII adapters in the box? Q A Yes. The scanner presents a communication error with the vehicle ECU. What should I do? Q A Please confirm the following cases: 1) Whether the Phoenix MDCI is correctly connected; 2) Whether the ignition switch is ON. If problems persist: Send your vehicle's year, make, model, and VIN data to us via the "Feedback" feature for timely technical assistance. The downloaded diagnostic software is inconsistent with the serial number. What should I do? Q A Selected the wrong Phoenix MDCI.
Enter the "User Info" -> "MDCI" -> select the right Phoenix MDCI. 30