Are there non-standard OBDII adapters in the box? Q A Yes. What if there is a communication error with the vehicle's ECU? Q A Please confirm the following: Whether the ignition switch is ON. Send your vehicle's year, make, model, and VIN data to us via the "Feedback" feature for timely technical assistance. If problems persist, check the following: Whether the system is available in the vehicle. Whether the cable is correctly connected. Whether the ignition switch is ON. 33