Notes: TESTER function requires additional hardware (optional), which needs to be purchased. 6. Support In this function, you can request remote assistance through third-party software [teamview]. By sending your device ID number to the remote technician or after-sales personnel, you can authorize the other party to remotely operate the Phoenix Smart device, so as to guide you to the problems encountered in the process of using the device. 7. Feedback You can send the last 20 test records to us by using “Feedback” feature for timely technical assistance if you encounter any unsolved problems in the diagnostic process. Tap “Feedback” on the Home Menu. The following page will appear: 32