Troubleshooting Solving Problems Solving Problems If you have a problem using the port replicator, find the symptom that matches your situation. Try the suggestions one at a time. If you need to replace a lost or damaged power cord • For the replacement part number for the ac adapter power cord, contact the number in the Support and Service booklet. If a connection doesn't work • Try connecting the device to the corresponding port on the OmniBook. This can tell you if the problem is with the port replicator. • Make sure the OmniBook is fully inserted in the port replicator. The connection should be snug. • Make sure the ends of the device cable are connected properly.
• Make sure the device and the port replicator are connected and both have power connected and turned on. • Reboot the OmniBook. If an external PS/2 mouse or keyboard doesn’t work • Make sure the mouse or keyboard is plugged into the correct port. The mouse and keyboard ports look the same. See page 1-15. • Check that the PS/2 mouse is enabled in the BIOS Setup Utility. If you cannot hear audio devices or files • Fn+F7 mutes the audio system. Pressing Fn+F7 again enables sound. • Try increasing the volume. Fn + UP ARROW increases the volume. If an external serial mouse doesn't work • Check that the correct serial port is enabled in the BIOS Setup Utility. 1-25