SC-B9580 User's Guide Problem Solver Others Heater automatically turns off The control panel display keeps turning off. Removing Jammed Media. Check the error displayed on the control panel screen, and then follow the on-screen instructions to remove the media. The administrator password has been forgotten. Caution: Be careful not to trap your hands or fingers when opening or closing the printer cover. Failure to observe this precaution could result in injury. The red light is on inside the printer. Media slips off when printing starts 107 o Is the media too thick or too thin? ❏ Check the media specifications to determine whether it can be used in the printer.
U “Supported Media” on page 110 ❏ For information on how to configure print settings using the software RIP, contact the RIP manufacturer. o The heater turns off if no print job is received and no errors occur in the printer for a certain time. You can change the time until the heater automatically switches to Off in Sleep Timer from the settings menu. U “General Settings Menu” on page 83 The heaters will be reactivated when a print job is received, the media loading lever is used, or another operation involving printer hardware is performed. o Is Paper Suction set too high? In the media settings, reduce Paper Suction (the force that sucks media down the media path).
U “Media Settings Menu” on page 92 o Is the printer in sleep mode? When no operations are performed on the printer for the time set in Sleep Timer in the setup menu, the printer enters sleep mode. You can change the time before entering sleep mode in the General Settings menu. U “General Settings Menu” on page 83 Sleep mode is canceled when a print job is received, the media loading lever is used, or another operation involving printer hardware is performed. o Contact your dealer or Epson Support. o This is not a failure. The red light is a light inside the printer. o Are you cutting media partway with Proceed to Drying after Print set to either Short Feed, Rewind or Long Feed, Rewind?
If media is cut at the point just after printing and then rewound when the next print job starts, the media may come off the pressure roller and printing cannot be performed. When cutting after printing, hold down the [ ] button (rewind button) to rewind the end of the print to the cutter groove before cutting.