Table 7-1. Major Steps for Troubleshooting (continued) General Paper Path Troubleshooting (page 7-45) Is there a paper jam in the printer? This section gives information about solving problems in the paper path. Information Pages (page 7-48) Will the printer print information pages successfully? This section gives the procedures for printing the information pages and evaluating and correcting the printer’s configuration. Image Quality (page 7-54) Does the print quality meet the customer’s expectations? This section gives Toner Cartridge checks, information on EconoMode, image defect examples, and the Repetitive Defect Ruler.
Interface Troubleshooting (page 7-77) Can the customer print from the host system successfully? This section describes how to determine if the printer is communicating properly with the host system. Troubleshooting Process 7-3