Chapter 3 Handling 3 145 Trouble Description Recovery method Image/ Illustra- tion When paper is loaded, it is fed and an error occurs For Die-cut label (Black- mark) and Continuous paper (Blackmark) The paper you are using does not match the [Media detection settings]. Check the paper you are using and the printer’s [Media detection settings]. See "Media detection settings" on page 113. - Black marks are out of the specifications. The black marks may not be detected if their reflection rate is higher than the spec- ified value. Infrared light is used to detect the black marks; therefore, the reflection rate for the infrared light must be lower than the specified value.
Check the black mark printing specifications, and use the black marks that match the printer specifi- cations. You may be able to detect the black marks by performing [Adjust the Black Mark Detection Sensor].Click [Printer Setting Utility] on the printer driver’s [Printer Utilities] tab. When the PrinterSet- ting screen is displayed, click [Printer Adjustment] - [Sensor Adjustment] and perform [Adjust the Black Mark Detection Sensor].See "Sensor Adjustment" on page 132. - An error has occurred in the sensor. If the printer has been working properly so far, the sensor may be malfunctioning. Con- tact qualified service personnel for advice.
- I want to use the large- diameter roll paper supply unit and take-up unit - Use the large-diameter roll paper supply unit and take-up unit that match the printer specifications. For the specifications of the large-diameter roll paper supply unit and take-up unit, see “TM-C3400/C3500 Series Design Manual for Media Take-up Unit”. For more information on “TM-C3400/C3500 Series Design Manual for Media Take-up Unit”, contact your dealer. -