English Cleaning procedure Use this procedure for both cleaning sheets. 1. Load both paper rolls into the printer; then turn off the power. 2. Open the front cover and turn the power back on while holding down the JOURNAL/SLIP button. 3. Press the JOURNAL/SLIP button 3 times. 4. Close the front cover (the SLIP LED flashes). 5. Follow the instructions on the cleaning sheet. You will insert the cleaning sheet the same way you insert a normal check. 6. When the sheet is ejected, remove it from the printer; then turn off the power. Troubleshooting LEDs on the control panel do not come on Check the power cable and power outlet. If the outlet is controlled by a switch or timer, use another outlet.
ERROR LED is on (not flashing) with no printing If RECEIPT OUT or JOURNAL OUT is on , a paper roll is not installed or nearly out. If these LEDs are off , the cover is not closed properly. ERROR LED is flashing with no printing (and no paper jam) The print head may be overheated. Printing resumes after the print head cools. If this does not occur, turn the printer off for 10 seconds and then back on. If there is still a problem, contact a qualified servicer. The printer appears to be printing, but nothing is printed Check ribbon installation and ribbon wear. A line of dots is missing The print head may be damaged. Stop printing and contact a qualified servicer. Removing Jammed Paper CAUTION:
Do not touch the print head because it can be very hot after printing. 1. Turn the printer off and open the printer cover. 8 TM-U950 User’s Manual