User's Guide Solving Problems ❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. ❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper loaded in the printer. ❏ Print using a high quality setting on the control panel or in the printer driver. ❏ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard . If you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal .
❏ When images or photos are printed in unexpected colors, adjust the color and then print again. The automatic color correction feature uses the standard PhotoEnhance correction mode. Try another PhotoEnhance correction mode by selecting an option other than Auto Correct as the Scene Correction setting. If the problem continues, use any other color correction feature other than PhotoEnhance . ❏ Windows Select Custom as the Color Correction setting on the printer driver's More Options tab. Click Advanced , and then select anything other than PhotoEnhance as the Color Management setting.
❏ Mac OS X Select Color Matching from the print dialog's pop-up menu, and then select EPSON Color Controls . Select Color Options from the pop-up menu, and then select anything other than PhotoEnhance . ❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down. ❏ Windows Clear High Speed on the printer driver's More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then select the printer. Click Options & Supplies > Options (or Driver ). Select Off as the High Speed Printing setting.
Select System Preferences from the ❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. ❏ Align the print head. ❏ If misalignment appears at intervals of 3.3 cm, align the print head. ❏ Do not stack the paper immediately after printing. ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package. ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper. Related Information & “Paper Handling Precautions” on page 27 & “List of Paper Types” on page 29 & “Checking and Cleaning the Print Head” on page 96 126