User's Guide Solving Problems Answering Machine Cannot Answer Voice Calls On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine. Related Information & “Fax Settings” on page 23 & “Settings for the Answering Machine” on page 79 Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong The sender may not have set the fax header information or may have set it incorrectly. Contact the sender. Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode . Enabling this feature may reduce printing speed. ❏ Windows printer driver ❏ Mac OS X printer driver Select On as the Quiet Mode setting on the Main tab. Select System Preferences from the menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then select the printer. Click Options & Supplies > Options (or Driver ). Select On as Quiet Mode . ❏ EPSON Scan Click Configuration , and then set Quiet Mode on the Other tab. The ADF Does Not Work There may be dust in the hole at the front-left of the scanner glass. Clean out any dust.
Scanning from ADF Slows Down When scanning using ADF continuously for approximately more than five minutes, scanning slows down to prevent the scanner mechanism from overheating and being damaged. However, you can continue scanning. To 139