Troubleshooting If the vacuum cleaner is not working properly, the display will show an error message. Please refer to the troubleshooting table below to find your solution based on the error message. 14 Error Icon Error Message Solution Airway Blocked Clear any blockages from the dust compartment, pre-filter, filter, extension rod, brush bar, and nozzle. Roller Brush Stuck Remove any debris or objects clogged or tangled on the roller brush. Low Batery Recharge soon. Batery Depleted Recharge soon. Batery Overheated Wait until the batery temperature normalizes, then resume use. Clean the Sensor Wipe away dust from the sensor using a dry cloth or paper towel.
Filter/Dust Compartment Error Filter is not installed correctly, or dust compartment is not closed securely or installed. Please install them properly. Power Supply Error Only use the genuine power supply to charge the vacuum cleaner. Error Code Please contact afer-sales service to arrange maintenance.