User’s Guide Contents Error Indications on the Control Panel (XP-210 Series). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Problems When Feeding Paper. . . . . . . . . . . . . . 135 The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 135 Multiple sheets of paper are fed. . . . . . . . . . . . 135 Problems With Scanning Time. . . . . . . . . . . . . . 135 Problems With Scanned Images. . . . . . . . . . . . . . 136 Scan quality is unsatisfactory. . . . . . . . . . . . . . 136 The scanning area or direction is unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 137 Problems Remain After Trying All Solutions. . . .
138 Troubleshooting for Printing/Copying Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 115 Checking product status. . . . . . . . . . . . . . . . . 116 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Removing jammed paper from inside the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Preventing paper jams. . . . . . . . . . . . . . . . . . . 122 Reprinting after a paper jam (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 123 Horizontal banding. . . . . . . . . . . . . . . . . . . . . 124 Vertical banding or misalignment. . . . .
. . . . . 124 Incorrect or missing colors. . . . . . . . . . . . . . . 125 Blurry or smeared print. . . . . . . . . . . . . . . . . . 125 Miscellaneous Printout Problems. . . . . . . . . . . . . 126 Incorrect or garbled characters. . . . . . . . . . . . . 126 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 126 Printout has a slight slant. . . . . . . . . . . . . . . . . 126 Size or position of copied image is incorrect. . . 126 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 127 Blank pages print. . . . . . . . . . . . . . . . . . . . . . 127 Printed side is smeared or scuffed. . . . . . . . . . 127 Printing is too slow. . . . . . . . . . . . . . . . . . . . .
127 Paper Does Not Feed Correctly. . . . . . . . . . . . . . 128 Paper does not feed. . . . . . . . . . . . . . . . . . . . . 128 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 128 Paper is improperly loaded. . . . . . . . . . . . . . . 129 Paper is not ejected fully or is wrinkled. . . . . . . 129 The Product Does Not Print. . . . . . . . . . . . . . . . 129 All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 129 Only the power light is on. . . . . . . . . . . . . . . . 129 An ink error is indicated after you replace the cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Increasing the Print Speed (For Windows Only) . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 131 Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 132 Printing plain papers quietly. . . . . . . . . . . . . . 132 Product Information Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 139 System Requirements. . . . . . . . . . . . . . . . . . . . . 139 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 139 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 139 Technical Specifications. . . . . . . . . . . . . . . . . . . . 140 Printer specifications. . . . . . . . . . . . . . . . . . . . 140 Scanner specifications. . . . . . . . . . . . . . . . . . . 142 Network interface specification. .
. . . . . . . . . . 142 Memory card. . . . . . . . . . . . . . . . . . . . . . . . . 143 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Environmental. . . . . . . . . . . . . . . . . . . . . . . . 145 Standards and approvals. . . . . . . . . . . . . . . . . 145 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . 147 Contacting Epson Support. . . . . . . . . . . . . . . . . . 147 Before Contacting Epson. . . . . . . . . . . . . . . . . 147 Help for Users in Europe. . . . . . . . . . . . . . . . .
148 Help for Users in Taiwan. . . . . . . . . . . . . . . . . 148 Help for Users in Australia. . . . . . . . . . . . . . . 149 Help for Users in Singapore. . . . . . . . . . . . . . . 149 Help for Users in Hong Kong. . . . . . . . . . . . . . 150 Index Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light. . . . . . . . . . . . . . . . . . . . . 133 Problems When Starting a Scan. . . . . . . . . . . . . . 133 Using the button. . . . . . . . . . . . . . . . . . . . . . . 134 Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 135 6