User’s Guide Troubleshooting for Printing/Copying Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 90 ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product. & “Selecting Paper” on page 17 ❏ If banding appears at intervals of 2.5 cm, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 92 ❏ If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting in the LCD menu or shift the position of your original. ❏ If there is problem with copy quality, clean the surface of the scanner glass. & “Cleaning the exterior of the product” on page 97 Vertical banding or misalignment ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 90 ❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 92 112 & “Horizontal banding” on page 112 & “Vertical banding or misalignment” on page 112 & “Incorrect or missing colors” on page 113 & “Blurry or smeared print” on page 113