User's Guide Contents Guide to Windows Printer Driver. . . . . . . . . . . 123 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 124 Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 125 Guide to Mac OS X Printer Driver. . . . . . . . . . .126 Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 127 Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 128 Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .128 Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 129 E-Web Print (for Windows Only). . . . . . . . . . . . . 129 Easy Photo Scan. . . .
. . . . . . . . . . . . . . . . . . . . . .130 EPSON Software Updater. . . . . . . . . . . . . . . . . . .130 Uninstalling Applications. . . . . . . . . . . . . . . . . . . 131 Uninstalling Applications - Windows. . . . . . . . .131 Uninstalling Applications - Mac OS X. . . . . . . . 132 Installing Applications. . . . . . . . . . . . . . . . . . . . . 132 Updating Applications and Firmware. . . . . . . . . . 133 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .133 Suddenly the Printer Cannot Print over a Network Connection. . . . . . . . . . . . . . . . . . . . . . 147 Suddenly the Printer Cannot Print Using a USB Connection. . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 148 Cannot Print from an iPhone or iPad. . . . . . . . . . 148 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 148 Printout is Scuffed or Color is Missing. . . . . . . .148 Banding or Unexpected Colors Appear. . . . . . . 149 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .149 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .150 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .150 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 151 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .152 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 152 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Colors Differ from What You See on the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Cannot Print Without Margins. . . . . . . . . . . . . 153 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .153 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 153 Multiple Originals are Copied onto a Single Sheet. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 154 Printing Position of Photo Stickers is Incorrect. 154 Printed Characters Are Incorrect or Garbled. . . 154 The Printed Image Is Inverted. . . . . . . . . . . . . . 154 Mosaic-Like Patterns in the Prints. . . . . . . . . . .155 Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image. . . . . . . . . . .155 Moirй (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 155 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 155 The Printout Problem Could Not be Cleared. . . 155 Other Printing Problems. . . . . . . . . . . . . . . . . . . 156 Printing Is Too Slow. . . .
. . . . . . . . . . . . . . . . . 156 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .156 Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 157 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 157 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .158 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 158 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 158 Solving Problems Checking the Printer Status. . . . . . . . . . . . . . . . . .135 Checking Error Codes on the LCD Screen. .
. . . 135 Checking the Printer Status - Windows. . . . . . . 136 Checking Printer Status - Mac OS X. . . . . . . . . 137 Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 137 Removing Jammed Paper from the Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Removing Jammed Paper from Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Removing Jammed Paper from the Rear Cover. 140 Paper Does Not Feed Correctly. . . . . . . . . . . . . . .141 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 142 Several Sheets of Paper are Fed at a Time. . . . . .
142 Power and Control Panel Problems. . . . . . . . . . . . 142 Power Does Not Turn On. . . . . . . . . . . . . . . . . 142 Lights Came On and then Went Out. . . . . . . . . 143 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 143 Power Turns Off Automatically. . . . . . . . . . . . . 143 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 143 Cannot Print from a Computer. . . . . . . . . . . . . . . 143 When You Cannot Make Network Settings. . . . . . 144 Cannot Connect from Devices Even Though Network Settings are No Problem. . . . . . . . . . . 144 Checking the SSID Connected to the Printer. . . 146 Checking the SSID for the Computer. . . . . . . . .146 7