User's Guide Solving Problems ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit. Related Information & “Scan Mode” on page 20 Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
❏ Control Panel From the home screen, select Quiet Mode , and then enable it. ❏ Windows Enable Quiet Mode on the Main tab in the printer driver. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then select the printer. Click Options & Supplies > Options (or Driver ). Select On as the Quiet Mode setting. Select System Preferences from the ❏ EPSON Scan Select a mode other than Full Auto Mode , click Configuration , and then set Quiet Mode on the Other tab. Cannot Save the Data to a Memory Card ❏ Use a memory card which is supported by the printer. ❏ Check that the memory card is not write protected. ❏ Check that the memory card has enough available memory.
If the available memory is low, data cannot be saved. Related Information & “Supported Memory Card Specifications” on page 149 & “Supported External Storage Device Specifications” on page 150 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel . 145