User’s Guide Troubleshooting for Printing/Copying E Align the edges of the paper. F Keep the cassette flat and slowly and carefully reinsert it all the way into the product. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face down in the paper cassette. ❏ The printable side of the paper is face up in the rear paper feed slot. ❏ The paper stack was fanned before loading. ❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 20 ❏ The edge guides are snug against the edges of the paper. ❏ The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted. Reprinting after a paper jam (for Windows only) After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been printed. 136