User’s Guide Troubleshooting for Scanning Using the button Note: Depending on the product, the scanning function may not be available when using the button. ❏ Check if you have assigned a program to the button. & “Epson Event Manager” on page 85 ❏ Make sure Epson Scan and Epson Event Manager are installed correctly. ❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, unblock Epson Event Manager. & “How to unblock Epson Event Manager” on page 149 How to unblock Epson Event Manager A Click Start or the start button, and then point to Control Panel . For Windows 8:
Select Desktop , Settings charm, and Control Panel . B Do one of the following. ❏ Windows 8 and Windows 7: Select System and Security . ❏ Windows Vista: Select Security . ❏ Windows XP: Select Security Center . C Do one of the following. ❏ Windows 8, Windows 7 and Windows Vista: Select Allow a program through Windows Firewall . ❏ Windows XP: Select Windows Firewall . D Do one of the following. ❏ Windows 8 and Windows 7: Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list. ❏ Windows Vista: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Program or port list. 149