User's Guide Solving Problems Lights Came On and then Went Out The printer's voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the printer. ! Caution: If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer. Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. LCD Screen Gets Dark The printer is in sleep mode. Press anywhere on the LCD screen to return it to its former state.
The Auto Power On Feature does not Work ❏ Make sure that the Auto Power On setting in Setup mode has been enabled. ❏ Make sure that the printer is properly connected with a USB cable or to a network. Related Information & “Menu Options for Printer Setup” on page 113 Cannot Print from a Computer ❏ Install the printer driver. ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you cannot print over a network, see the Network Guide . ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. 141