User's Guide Solving Problems ❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too high. Lower the resolution or adjust the scanning area in the Preview window. Related Information & “Placing Originals on the Scanner Glass” on page 35 & “Cleaning the Scanner Glass” on page 110 & “Menu Options for Scanning” on page 89 The Scanned Image Problem Could Not be Cleared If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.
If initialization does not solve the problem uninstall and re-install EPSON Scan. Related Information & “Uninstalling Applications” on page 129 & “Installing Applications” on page 131 Other Scanning Problems Cannot Scan in Full Auto Mode in EPSON Scan ❏ You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode . Scan in a mode other than Full Auto Mode . ❏ See the EPSON Scan help for other way of solving problems. Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow ❏ Disable Quiet Mode . ❏ Lower the resolution. ❏ Control Panel From the home screen, select Quiet Mode , and then disable it.
❏ EPSON Scan Select a mode other than Full Auto Mode , click Configuration , and then disable Quiet Mode on the Other tab. Related Information & “Menu Options for Scanning” on page 89 152