Chapter 4: Troubleshooting Chapter 4 Frequently Asked Questions 1. Questions: How do I flash the firmware of an IPMI card such as a SIMSO card or a SIMSO+ card? Answer: • 1. Log on to the web interface page of the IPMI card by typing the IP address of the card. • 2. Click on the maintenance button. • 3. Browse to choose the correct file to flash the firmware. • 4. Click on the "Update Firmware" button and proceed with firmware flashing. 2. Questions: How do I setup the IP address and MAC address for the AOC- SIMSO(+) Add-On card? Answer: • 1. Boot the system into DOS. • 2. Run the utility-IPNMAC from DOS. • 3. Follow the prompts to setup the IP Address and MAC address for the AOC- SIMSO(+).
Contacting Technical Support: If you still have problems after trying out all the recommended solutions, please contact our Tech. Support @ (408)503-8000 or visit our web site @ www.supermicro. com/support/. 4-1