CONSUMER INFORMATION CONSUMER INFORMATION How to Order Parts NHTSA Consumer Information Replacement parts may be obtained from an authorized dealership. Federal Safety Standard Certification Label If you believe that your vehicle has a defect, which could cause a crash or could cause death or personal injury, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the vehicle manufacturer. When you order, it is IMPORTANT that you have the following information ready: The National Highway Traffic Safety Administration regulations require a label certifying compliance with Federal Safety Standards, for United States and U.S.
Territories, be affixed to each motor vehicle and prescribe where such label may be located. This certification label, which indicates the date of manufacture and other pertinent information, is located on the left hand cab door post. Your name and address. Serial number of the truck. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot get involved in individual problems between you, your dealer, and vehicle manufacturer. The name of the part you need. The name and number of the component for which the part is required.
The quantity of parts you need. How you want your order shipped. Contacting NHTSA is possible through telephone, written mail and email. NHTSA also has a website where you can input your comments directly to them on the web. Please use any of the four ways to contact NHTSA: 6 6-8 Y53-6077-1B1 (03/17)