Chapter3 Handling Troubleshooting A message is displayed on the operation panel. 313 Message Solution Information Paper feed error. Load the paper or change the media source setting. Use paper that matches the [Media Source] and [Media Form] settings. Or change the [Media Source] and [Media Form] settings to match them with the loaded paper. ("Paper Source and Paper Detection Settings" on page 92) Information Cannot detect the paper with the specified [Media Detect] setting. Load paper that matches the setting or change the [Media Detect] setting. Use paper that matches the [Media Detect] settings. Or change the [Media Detect] settings to match them with the loaded paper.
("Paper Source and Paper Detection Settings" on page 92) (On the home screen) Load paper. Load paper. ("Loading Paper" on page 67) Information The paper size set in the printer may differ from the print setting. Load media that matches the print area size. Or change the print area to match it with the media size. ("Loading Paper" on page 67) Paper Out The roll paper is not loaded. Load roll paper. ("Loading Paper" on page 67) Paper Out The fanfold paper is not loaded. Load fanfold paper. ("Loading Paper" on page 67) Information Paper jam. Remove the jammed paper and then load paper. ("Paper Jam" on page 329) Information The paper has not been loaded correctly. Reload the paper.
Remove the paper, and then load the paper again. ("How to Remove Paper" on page 81, "Loading Paper" on page 67) Information Calibration failed. Press the OK button. Then reload or replace the paper. Make sure that the paper loaded in the printer matches the paper detection method (gap or black mark), and reset the paper. ("How to Remove Paper" on page 81) Calibration is impossible if gap between labels exceeds 6 mm (0.24 inches). ("Paper Specifications" on page 359) If the error still occurs, the detector cannot handle the paper. Replace the paper. Information The paper has already been cut and cannot be cut.
This error occurs when you press the Cut button at the position where the paper is already cut. Feed the paper by printing or pressing the Feed button to enable the Cut button. Maintenance Error The ink cartridge is not installed correctly. Install an ink cartridge with a sufficient amount of ink remaining. ("Replacing the Ink Cartridges" on page 45)