Chapter3 Handling Messages about the network environment 323 Error number Solution E-13 Check the followings. • Are network devices (access points, hubs, routers, etc.) turned on? • Are the TCP/IP settings of network devices other than the printer set manually? (If the TCP/IP settings of other network devices are set manually, but only the printer's TCP/IP settings are set automatically, only the printer may be on a different network.) If there are no problems, try the following. • On a computer on the network to which the printer is connected, use the installer to reconfigure the network settings. The installer can be obtained from the following website.
https://epson.sn The security type "WEP" allows multiple security keys to be registered to the access point. When multiple keys are registered, make sure that the security key for the first (primary) index is set to the printer. Message Solution Multiple specified networks (SSIDs) were found. Please check. There is a possibility that the same SSID is set for multiple access points. Please check the settings of the access point and change the SSID. The wireless environment needs to be improved. Turn off the access point and then back on. If the problem persists, please refer to the manual of the access point.
Move the printer closer to the access point, turn off the access point and then back on. If the problem persists, please refer to the manual of the access point. The maximum number of devices that can be connected wirelessly has been reached. If you want to add a device, please disconnect other devices. Up to 8 wireless devices can be connected at the same time via Wi-Fi Direct (Simple AP) connection. To add another computer or smart device, disconnect the computer or smart device that is not using the printer before adding it.