Chapter4 Cleaning the Printer Cleaning the Platen Watching the Video on How to Clean the Printer https://support.epson.net/p_doc/95e/ U “Cleaning the Printer (CW-C8000 Series)” If labels, paper dust, or adhesive has adhered to the platen, paper may get jammed, or printing position may become incorrect. Clean the platen following the procedure below. 1 Check that the printer has been turned off. 2 If paper has been loaded, remove it. U "Removing Paper" on page 81 3 4 5 308 ls, paper dust, and sticky materials from the platen with a soft clo ith water and wrung out tightly, or a cotton swab. CAUTION Be careful not to leave cloth or cotton swab fibers on the platen when removing stains. cover.