Network Guide Troubleshooting ❏ Is the product correctly connected to the access point (wireless router, etc.)? If disconnected, check the following. The access point (wireless router, etc.) is turned on. The Wi-Fi settings correspond to those on the target access point (wireless router, etc.). ❏ Is wireless communication interrupted or disconnected? If disconnected, restart the product. For details on the control panel, see “From the Product’s Control Panel” on page 12 . ❏ Is a Privacy Separator function enabled on your access point (or wireless router)?
If a Privacy Separator function is enabled, you cannot print from a computer, smartphone, or tablet over a network because this function blocks communication with these devices. Disable the Privacy Separator function on the access point (or wireless router). For more information on making settings or checking the settings, see the manual supplied with your access point (or wireless router). Computer Connected to Ethernet Cannot perform network printing ❏ Is wireless communication interrupted or disconnected? If disconnected, restart the product. For details on the control panel, see “From the Product’s Control Panel” on page 12 .
Printing is slow or the data end is truncated ❏ Do the communication modes (full duplex/half duplex) of the product and connected hub match? The product’s factory default communication line speed mode is auto. If the hub’s communication mode is fixed, a mismatch occurs between the communication modes of the product and hub, and the printing speed becomes extremely slow or the data end is truncated due to timeout. 30