Paper Handling Controller Error Messages Table 7-14. Paper Handling Controller Error Messages C4085-91087 Printer Messages 439 Control Panel Message Event Log Error Message Description Recommended Action 66.00.zz SERVICE ERROR 66.00.01 through 66.00.65 A communication error occurred in the Paper Handling Controller or in the controller PCA of an external paper handling device 1. Turn the printer off, and then turn the printer on. 2. Replace or exchange C-link cables. 3. If the problem persists, replace the PCA controller board for the input or output device. 4. If the problem persists, replace the Formatter PCA.
66.00.15 SERVICE ERROR 66.00.15 The Paper Handling Controller had a bad C-link (communication) cable. This error could be caused by a power failure. 1. Turn the printer off, and then turn the printer on. 2. If the problem persists, check the C-link and power cables. 3. If the problem persists, check the device power connector and power supply (internal or external). Replace if damaged. 4. If the problem persists, replace the PCA Controller board for the device. 5. If the problem persists, replace the Formatter PCA. 66.00.23 SERVICE ERROR 66.00.23 Error 66.00.23 is due to a bad C- link connection or a damaged C-link cable. 1. Turn the printer off, and then turn the printer on. 2.
If the problem persists, replace the PCA Controller board for the input or output device. 3. If the problem persists, replace the Formatter PCA.