Table 7-38. White Stripes Parallel to Path Possible Cause Recommended Action 1. Toner cartridge is nearly empty. This can cause uneven toner distribution. Remove the toner cartridge, and shake it gently. The cartridge will soon require replacement. 2. Toner cartridge has been exposed to too much light. Store the toner cartridge in a darkened environment for several days. This may restore the photosensitive potential. 3. Foreign objects in beam path. Any foreign objects will block the light from developing an image on the Photosensitive drum. Remove the toner cartridge, and check for damage. Replace the toner cartridge if it is damaged.
Remove the printer cover, and inspect the path from the Laser/ Scanner to the toner cartridge drum, looking for foreign objects in the beam path. Table 7-39. Partial Blank Page Possible Cause Recommended Action 1. Page is too complex. The printer cannot create the image fast enough to keep pace with the print engine. Set Page Protect to on or auto. Simplify print job. 2. Not enough memory. The page is too complex for standard printer memory. Add printer memory. See “Memory and Personality Upgrade” on page 152 for instructions. As an alternative, simplify the print job. 3. Printing on legal-size paper from Tray 4 when software is specifying letter size (this will also cause paper jams).
Review software selection. Make sure that printing is on selected size. 482 Chapter 7 Troubleshooting C4085-91087