For additional troubleshooting tips, see the full owner’s manual at GEAppliances.com. Troubleshooting Tips ... Before you call for service TROUBLESHOOTING TIPS 49-5000277 Rev. 0 7 Problem Cause and Solution Normal Performance Inspection The system does not restart immediately When the unit is stopped, it will not restart again for 3 minutes to protect the system. When electricity is disconnected then reconnected, the protection circuit will be active for 3 minutes to protect the heat pump. Noise is heard During unit operation or a sudden stop, a swishing or gurgling noise may be heard. The first 2-3 minutes after the unit has started is when the noise could be noticeable.
This noise is generated by refigerant flowing in the system. During unit operation, a cracking noise may be heard. This noise is sometimes generated by the casing expanding or shrinking due to temperature changes. If the airflow is creating a loud noise during unit operation, the air filter may be too dirty. Odors The system circulates odors lingering in the airstream, such as the smell of furniture, paint, and/or cigarettes. Mist or steam is blowing out During COOL or DRY mode, the indoor unit may blow out mist or steam. This is due to the sudden cooling of the indoor air.
In DRY mode, fan speed cannot be changed In DRY mode, when the room temperature becomes lower than the set temperature by 2°F, the unit will run intermittently at LOW speed regardless of FAN setting. Items to look for Is there a power failure? Is the circuit breaker off? Is the fuse blown? Poor Cooling Is the air filter dirty? Is there anything blocking the inlet and/or outlet? Is the temperature set correctly? Are there any doors or windows open? Is there any direct sunlight shining through the window during the cooling operation? Are there too many heat sources or too many people in the room during cooling operation?