HP — Errors

Table 11. Control panel error messages Message Cause Solution 53 PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the error persists, replace the formatter. 54 PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the error persists, replace the formatter. 55 DC CONTROLLER ERROR The product has experienced an internal hardware error.

Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. Check the cabling to the ECU. If the error persists, replace the ECU. 62.X PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the error persists, replace the formatter. 79 SERVICE (####) The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.

If the error persists, replace the formatter. 80 SERVICE (####) The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the error persists, replace the formatter. 81 SERVICE (####) The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the error persists, replace the formatter. 150 Chapter 6 - Troubleshooting EN