Problem Description: The Postscript fonts are missing. Upgrading the Firmware will re-install the fonts. Corrective Action: Perform a full firmware upgrade that includes package ’B’. System Error: 61:08.1 Problem Description: System Error Codes The file cannot be printed because it is password protected. Corrective Action: Resend the file without password protection. System Error: 63:04 Problem Description: Input/Output problem through the Network Card. Corrective Action: Try the following: • Check that the Network cable is correctly connected to the Network Card. • If a Gigabit Ethernet Card is being used, make sure it is correctly installed. If necessary, replace the Gigabit Ethernet Card.
• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, r eplace the Main PCA ⇒ Page 375. System Error: 64:04 Problem Description: Input/Output problem through the USB Card. Corrective Action: Try the following: • Check that the USB cable is correctly connected to the Printer. • Check that the USB Card is correctly installed. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Replace the USB card. System Error: 65:04 Continuable and Non-Continuable Error Codes 69