Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. System Error: 79:04 System Error Codes Problem Description: Generic Firmware error. Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
• Try to reprint the image using different selections in the driver • Disable Nesting and the Queue. • For more detailed information on troubleshooting the 79:04 system error refer to ( ⇒ Page 31) System Error: 81:01 Problem Description: Paper servo shutdown. Corrective Action: Try the following: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the “Media Drive” Diagnostic ( ⇒ Page 101) to further troubleshoot the error code. • If the System Error continues, replace the Media-Axis Motor ⇒ Page 349.
System Error: 81:03 Problem Description: It was impossible to correctly stop the servo before setting the encoder position. Corrective Action: Try the following: Continuable and Non-Continuable Error Codes 73