Hazardous situations Note: Make sure to stop the car in a safe location before performing any troubleshooting. Discharged low voltage battery Warning! Unlock and lock the doors and tailgate in an emergency ■ To avoid short circuits, do not touch anything other than the battery terminals with the jumper cables. Follow the instructions very carefully. Failure to do so could lead to serious injury or death. ■ The low voltage battery and some of its related components contain lead, which is poisonous. Wash your hands after touching anything in the low voltage battery compartment. Failure to do so could induce lead poisoning, which could lead to serious injury or death.
■ If contact occurs with low voltage battery fluid, wash the affected area immediately with water. If contact occurs with the eyes, seek medical aid immediately after washing. Fabrics and painted surfaces that come in contact with battery fluid should also be washed immediately. For information on how to unlock and lock the doors using the mechanical key, and how to manually unlock the tailgate from the inside, see ,please see (p. ) and see ,please see (p. ) respectively. Stuck charging cable The charging cable can become stuck in the charging port if there is a power outage, or a mechanical failure of the lock, during charging.
In such cases, you must manually release the charging cable from the charging port. See ,please see (p. ). Discharged high voltage battery Do not touch any high voltage components. Doing so could result in death or serious injury. Make sure to properly connect the jumper cables on the battery terminals. Failure to do so could cause sparks. Do not use an external low voltage battery with higher voltage than 15 V. Doing so could damage the car. If the high voltage battery has been discharged, the car cannot be started. You can use the car again after charging the high voltage battery with the charging cable.
If the low voltage battery has also been discharged, it is not possible to open the charging port. To open the charging port, you must first jumpstart the low voltage battery. See ,please see Discharged low voltage battery (p. 30). After the low voltage battery has been charged, proceed with charging the high voltage battery using the charging cable. If the low voltage battery has been discharged, the car must be jumpstarted. To jumpstart the car: Required items: ■ An external power source, such as the battery of another car ■ Jumper cables 30