Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP FIRST, explained below. The ASAP service requires a touchtone phone. HP FIRST (Fax Information Retrieval Support Technology) HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing product information for HP LaserJet users as well as service personnel. Receiving a fax requires a type 3 facsimile machine or fax card. Service related information includes: G Product Data Sheets G Material Safety Data Sheets (MSDS). HP FIRST, U.S.
Call the HP ASAP system (800) 231-9300 and follow the voice prompts to enter HP FIRST. HP FIRST, Europe Call HP FIRST at one of the following numbers: G U.K., 0800-96-02-71 G Netherlands, 06-02-22-420 G Belgium (Dutch), 078-11-19-0 G Germany, 0130-810061 G Switzerland (German), 155-1527 G Austria, 0660-8128 For English service outside the above countries, (31) 20-681-5792. Internet Anonymous FTP library service is available for around-the-clock access to drivers, software, and technical support information for HP peripheral and computer products. Please note that paths may change without notice.
Access the Internet or FTP address and use the menus to locate the software or support of your choice. URL for Access HP: http://www.hp.com URL for Software and Support: http://www.hp.com/go/cposupport FTP address: ftp.hp.com Login: anonymous Password: your Internet name (or user identification) 64 Chapter 1 Product Information C4265-90907