User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen. 80 Error Messages Solutions Paper jam Press OK. If the error does not clear, remove the paper by hand. Remove the jammed paper. & “Paper Jams” on page 83 Paper jam in the ADF. Remove the jammed paper. Communication error. Make sure the cable is connected, then try again. Make sure the computer is connected correctly. If the error messages still appears, make sure that scanning software is installed on your computer and that the software settings are correct. Printer error Paper jam.
Open the scanner unit and remove the paper, then turn off the printer. See your documentation. Turn the product off and then back on. Make sure that no paper is still in the product. If the error message still appears, contact Epson support. ADF Error. Remove any objects or documents inside ADF. Turn power off. See documentation. Printer error See your documentation. Scanner error See your documentation. Turn the product off and then back on. If the error message still appears, contact Epson support. A printer’s ink pad is nearing the end of its service life. Please contact Epson Support. Press OK to resume printing. The message will be displayed until the ink pad is replaced.
Contact Epson support to replace ink pads before the end of their service life. When the ink pads are saturated, the product stops and Epson support is required to continue printing. A printer’s ink pad is at the end of its service life. Please contact Epson Support. Contact Epson support to replace the ink pad. Recovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions.