Connecting PC Cards..................................................................................................77 To insert or remove a PC Card..............................................................................77 Connecting External Devices......................................................................................79 To identify connectors for external devices ..........................................................79 To connect a printer or other parallel device.........................................................80 To connect an external keyboard or mouse...........................................................80 To connect a USB device......................................................................................80 To connect an audio device...................................................................................81 To use an external monitor....................................................................................81 To use a TV set as a monitor.................................................................................83 To connect a serial device.....................................................................................84 To connect an infrared device...............................................................................84 To use a docking product ......................................................................................85 Installing Additional RAM .........................................................................................89 To install a RAM expansion module.....................................................................89 To remove a RAM expansion module ..................................................................90 Replacing the Hard Disk Drive...................................................................................92 To replace the hard disk drive...............................................................................92 To replace the hard disk drive holder....................................................................93 To prepare a new hard disk drive..........................................................................94 Troubleshooting and Maintenance................................................................................95 Troubleshooting Your Computer................................................................................96 Audio Problems.....................................................................................................96 CD-ROM and DVD Problems ..............................................................................97 Display Problems ..................................................................................................99 Docking Problems...............................................................................................101 Hard Disk Drive Problems..................................................................................101 Heat Problems.....................................................................................................102 Infrared Problems................................................................................................102 Keyboard and Pointing Device Problems ...........................................................103 LAN Problems ....................................................................................................105 Memory Problems...............................................................................................106 Modem Problems ................................................................................................106 PC Card (PCMCIA) Problems ............................................................................109 Performance Problems ........................................................................................110 Power and Battery Problems...............................................................................111 Printing Problems................................................................................................113 Serial, Parallel, and USB Problems.....................................................................113 Startup Problems.................................................................................................115 Wireless Problems...............................................................................................116 Testing the Hardware................................................................................................118 To run the e-Diagtools diagnostic test.................................................................118 Configuring the Computer........................................................................................120 To run the BIOS Setup utility .............................................................................120 To set up TopTools .............................................................................................125 Reference Guide 9