use and maintain hp restricted 3-111 Colors are printing as black and white or the wrong colors are printing Cause 1: The grayscale printing option is selected in the printer driver. Solution 1: The grayscale printing option is probably selected in the printer driver. Click Start, point to Settings, and then click Printers (Windows 95, Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000) or Printers and Faxes (Windows XP). Right-click the printer icon, and then click Properties (Windows 95, Windows 98, and Windows Millennium Edition), Document Defaults (Windows NT 4.0), or Printing Preferences (Windows 2000 and Windows XP).
For the PCL 5C printer driver, make sure the Print In Grayscale check box is cleared on the Color tab. Click OK.